Woking (WOK)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note yes
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Woking
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-22:10
Saturday 06:00-22:10
Sunday 07:15-22:10
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
In booking hall of both entrances
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Woking station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Accessible taxis are available outside both station entrances. Please ask a member of staff if you require assistance.
- Accessible public telephones
No
- Accessible toilets
Yes
A National Key Scheme toilet is available on platform 1 and platforms 2/4. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
Whole station
Woking is fully accessible to wheelchair users. Lifts are available between all platforms and to both entrances/exits and are available 24 hours a day.
- Impaired mobility set down
No
- Disabled parking
Yes
- 6 spaces
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
Yes
Wide access gate available.
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WOK] route