Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets As toilets are situated in the booking hall, they are only available during ticket office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Walton-on-the-Naze
Getting to and from the station
- Car Park
Council Managed Car Park- Operator
- Local Council
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Accessible spaces
- 2
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- Yes
- Cycle storage location
- To the right of the disabled parking bays.
- Cycle storage spaces
- 5
- CCTV Coverage
- No
- Onward travel information
-
Limited local bus services call near station.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
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Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:00
Sunday 08:40 - 16:10
- Location
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Platform 1
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office does not have an induction loop
- Ticket machines
No- Collection of pre-purchased tickets
Not possible from this station- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:47 - 13:40
Saturday 05:50 - 13:09
Sunday 08:30 - 16:30
- Customer help points
Yes-
Located at side entrance.
- Lost Property
- Yes
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Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No- CCTV
- No
- Location for Rail Replacement Services
-
Replacement transport stop at station entrance
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Toilets
Yes- Toilets Location
- As toilets are situated in the booking hall, they are only available during ticket office opening hours.
- Baby changing facilities
Yes- National key toilets
- Yes
- National key toilets location
-
As this toilet is situated in the booking hall, it is only available during ticket office opening hours.
A RADAR key is required.
- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
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Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
Yes- During ticket office opening hours
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
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- Wheelchairs available
- No
- Nearest station with more facilities CRS Code