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Worcestershire Parkway (WOP)

Worcestershire Parkway station, Whittington Road, Norton, Worcestershire, WR7 4RD

Worcestershire Parkway reduced facilities availability

The ticket office will have the following changes to planned opening hours:

Thursday 14th March - 0500 to 1800

Friday 15th March - 0500 to 1600

Saturday 16th March - 0700 to 1430

Sunday 17th March - 0800 to 1630

Monday 18th March to Friday 22nd March - 0500 to 1800

Saturday 23rd March - 0700 to 1500

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:00 - 20:00
  • Opening Hours Saturday: 07:00 - 20:00
  • Opening Hours Sunday: 08:00 - 16:30
Location

Inside main station entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Low-level accessible counter is available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office
  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Staff Help Available

  • Staff Help Available Monday to Friday: 05:00 - 20:00
  • Staff Help Available Saturday: 07:00 - 20:00
  • Staff Help Available Sunday: 08:00 - 16:30

Meeting point: ticket office

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Low-level accessible counter is available

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Available on request. Speak to staff for assistance.

Impaired mobility set down/pick-up point

Yes

Accessible spaces

23 spaces

25 Electric Vehicle Parking Spaces

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:00 - 20:00
  • Staff help available Saturday: 07:00 - 20:00
  • Staff help available Sunday: 08:00 - 16:30

Meeting point: ticket office

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 06:00 - 23:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Main concourse

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

483 spaces

Accessible spaces

23 spaces

25 Electric Vehicle Parking Spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £3.80
  • Rate per day £5.30
  • Rate on Saturday £3.80
  • Rate on Sunday £3.80
  • Rate per week £26.50
  • Rate per month £95.00
  • Rate per 3 months £280.00
  • Rate per year £1000.00

Notes

Disabled users free of charge when displaying a blue badge and on railway business.

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Spaces

52 spaces

Two-tier racks: 32 spaces

Stands: 20 spaces

Type of Storage

Stands & Racks

Location

Two-tier bike racks: Adjacent to main building

Stands: Woodbury Lane

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

 Not available

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