Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Wrenbury (WRE)
Wrenbury station, Station Road, Wrenbury, Cheshire, CW5 8EX
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
No
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platform 1 (to Crewe) via a short ramp with handrails from Station Road.
Step free access to Platform 2 (to Shrewsbury) from Station Road. Access between the platforms is via the level crossing.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
There are no cycle hire facilities at this station.
