Last updated:Today at 16:43
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 16:40
Train companies affected:Avanti West Coast, London Northwestern Railway
Warwick Parkway (WRP)
Warwick Parkway station, Old Budbrooke Road, near Warwick, Warwickshire, CV35 8RH
The lifts are out of order between platform 2 and the overbridge at Warwick Parkway station. Passengers requiring assistance please travel to Warwick station where a taxi will be provided to take you to your intended station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:25 - 18:40
- Opening Hours,Saturday: 05:25 - 16:40
- Opening Hours,Sunday: 08:30 - 16:00
Location
At station entrance and in ticket hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Located at the entrance to Platform 1 (Birmingham / Stratford direction), at the end of the temporary walking route around the site building compound.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:25 - 18:45
- Information Services Opening Times,Saturday: 06:30 - 17:05
- Information Services Opening Times,Sunday: 08:40 - 16:10
Staff Help Available
- Staff Help Available,Monday to Friday: 05:25 - 00:45
- Staff Help Available,Saturday: 06:30 - 23:30
- Staff Help Available,Sunday: 08:40 - 23:45
Passenger Assistance Meeting Point is in the booking office.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Located at the entrance to Platform 1 (Birmingham / Stratford direction), at the end of the temporary walking route around the site building compound.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Saturday: 05:30 - 00:00
- Waiting rooms,Sunday: 08:30 - 23:30
The station building is open whenever trains are running.
On the ground floor in the main station building.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
At station entrance.
Accessible spaces
15 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:25 - 00:45
- Staff help available,Saturday: 06:30 - 23:30
- Staff help available,Sunday: 08:40 - 23:45
Passenger Assistance Meeting Point is in the booking office.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Available
Within the station building
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 05:30 - 00:00
- Waiting Rooms,Sunday: 08:30 - 23:30
The station building is open whenever trains are running.
On the ground floor in the main station building.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
713 spaces
Accessible spaces
15 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At station entrance.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £139.40
- Rate per year £1456.70
Notes
The weekday off peak start time is 1200 at this station.
Refreshment Facilities
- Refreshment Facilities,Monday to Friday: 05:00 - 16:00
- Refreshment Facilities,Saturday: 06:00 - 16:00
- Refreshment Facilities,Sunday & Public Holidays: 08:00 - 16:00
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
18 spaces
Type of Storage
Stands
Location
Near station entrance.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
At station entrance.
At station entrance.
Information to plan your onward journey is available in a printable format here.
