Weston-super-Mare (WSM)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Weston-super-Mare
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- At the front of the station
- Storage spaces
- 52
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 120
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £2.80
- Monthly rate
- £46.00
- 3 Monthly rate
- £137.00
- Annual rate
- £505.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- Taxi rank is available at the station.
- Impaired mobility set down / pick up points available
- Yes
- No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 17:45
Saturday 06:10 - 17:45
Sunday 08:30 - 18:20
- Location
- In ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 23:59
Saturday 05:15 - 23:00
Sunday 07:00 - 23:59
- Customer help points
- Yes
- Lost Property
- Yes
- Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- 03457 000 125
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Front of the station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: sales@radarkey.org.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 22:00
Sunday 07:00 - 22:00
Accessibility and mobility access
- Staff help available
- Yes
- During normal staffed hours.
- Staff help available opening times
-
Monday - Friday 05:30 - 00:30
Saturday 05:30 - 00:30
Sunday 07:00 - 01:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- .
- Wheelchairs available
- Yes
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