Whitby (WTB)

Managed by Northern Rail

 
Whitby Station
Station Square
Whitby
North Yorkshire
YO21 1YN
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area No
    Waiting Rooms None
    Note

    None

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Whitby station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office Yes

  • Shops

    Shops No
 
 

Whitby

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Route planning around the station including maps and platforms

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Transport links

Connection time
5 minutes (minimum)
Car park
Yes

Station Car Park - 60 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Pay and display car park in the station forecourt.


Taxi rank
No
Bus services
Yes

Busline 0871 200 2233

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 08:30-13:00, 13:30-16:00
Sunday Closed

closes for lunch 13:00-13:30

Self-service machines
No
Penalty fares

Penalty Fares do not apply when travelling from Whitby station.

Accessibility and mobility access

Customer help points
Yes

BT Telephone at the side of the main exit has helpline.


Staff help
No
Accessible ticket machines
No
Accessible ticket office counter
No

staff will come out of the office to assist

Induction loop
No
Ramp for train access
Yes - All trains carry a ramp for wheelchair access
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

No assistance given - Whitby is a privately owned station which does not provide assistance. However both platforms are step free therefore disabled and wheelchair bound customers can get access.

Impaired mobility set down
No
Disabled parking
Yes
Accessible car park equipment
Yes
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed

 

Left luggage
No
Lost property
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00

Please contact Customer Relations

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 08:30-16:00
Sunday Closed
Monday-Friday 08:30-16:00
Saturday 08:30-16:00

Station map

Station plan

Large station plan for Whitby

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