Woolwich Arsenal (WWA)

Managed by Southeastern 

 
Woolwich Arsenal station
Woolwich New Road
Woolwich
Greater London
SE18 6EU
 

Station facilities

  • Station seating facilities

    Station seating facilities Only available when staff present

  • Trolleys

  • Refreshments

    Note Buffet

  • ATM machine

    ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Woolwich Arsenal

Stations made easy

Route planning around the station including maps and platforms

Show [WWA] route

 

Station Message: Alert!

This is a London 'Turn Up & Go Trial' Station - Train operating companies generally advise disabled passengers to book assistance 24 hours before travelling. By contrast, a 'Turn up & Go' service offers assistance to disabled passengers whether they book in advance or not.

Some passengers already opt to 'Turn Up & go' but currently for a period of a few months a 'Turn Up & Go Trial' is running on journeys between 36 specified National Rail stations in the Greater London area, to understand if in future a formalised 'Turn Up & Go' service can be offered here. Passengers can still pre-book assistance at these 36 stations, should they wish. For more details including the stations involved visit Disabled Persons Railcard

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
8
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@parkindigo.com
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
111  with 0 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£5.30
Off peak rate
£4.70
Saturday rate
£3.60
Sunday rate
£1.00
Weekly rate
£23.60
Monthly rate
£89.40
3 Monthly rate
£266.00
6 Monthly rate
£524.00
Annual rate
£931.00

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:40 - 20:05
Saturday 06:10 - 20:05
Sunday 06:40 - 21:10

Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
No
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
On platform
Lost Property
Yes
Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Buffet
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
Only available when staff present
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Suitable for wheelchair access. 
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Station Map

 
Station plan

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Stations made easy
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