York (YRK)
Managed by East Coast
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-Only Waiting Room No Note -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Notes Located on concourse
Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Web Kiosk No -
Post Box
Note Outside the station
-
Tourist Information Office
Tourist Information Office No Note -
Shops
Shops Yes
York
Transport links
- Connection time
- 8 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- Platform 1
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- East Coast
- Car park spaces
- 679
- Charges
- £13.50 per day peak , £2.00 per hour or £6.00 for 3 to 6 hours (after 09:00 weekdays) off peak , £1 per hour , £54.00 weekly , £189.00 monthly , £486.00 three-monthly , £1458. Premier Spaces £1958 annually
- Notes
-
Long Stay Car Park is usually full by 0800 Tuesday - Thursday inclusive. A Weekend offer is available from Friday (from 0600 hrs) through until Monday (until 2359 hrs) at £21.00 inclusive.To purchase a weekly, monthly or annual car park pass, a valid rail season ticket must be presented. Express cards may not be accepted for payment.
- Car park
- Station Short Stay Car Park
- Car park operator
- East Coast
- Car park spaces
- 30
- Charges
- 1.00 per hour
- Notes
-
Short Stay Car Park
Ticket buying and collection
- Ticket office opening
- Monday, Tuesday, Wednesday, Thursday 05:30-21:00
- Friday 05:30-22:00
- Saturday 05:45-21:00
- Sunday 07:30-21:30
-
Advance tickets & reservations only allowed during the following hours : Monday - Saturday 0800 - 19:45; Sunday 09:00 - 19:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
11 Self-service machines issuing tickets for immediate travel, or collection of pre-booked tickets. 2 machines taking Cash/Card are located on the Station concourse outside the Travel Centre and are available outside the Ticket Office opening hours.
Travel centre and station concourse and 1 en route to the long stay car park adjacent to Platform 1.
- Oyster PrePay
- No
- Penalty fares
Penalty Fares do not apply when travelling from York station.
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
-
Yes
DDA machine available on the main concourse inside and outside the travel centre.
- Accessible ticket office counter
- Yes
DDA compliant counter is available during Travel Centre opening times
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible public telephones
- Yes
- National key toilets
- Yes
- Step free access coverage
- Whole station
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
- Impaired mobility set down
- Yes
- Disabled parking
- Yes
- Accessible car park equipment
- Yes
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Friday 08:30-17:00
- Left luggage
- Yes
- Lost property
- Yes
- Monday-Friday 09:00-16:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 00:00-23:59
- Saturday 00:00-23:59
- Sunday 00:00-23:59
