York (YRK)

Managed by East Coast 

 
Station Road
York
YO24 1AB
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

    Pay phone
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

    Shops
 
 

York

Stations made easy

Route planning around the station including maps and platforms

Show [YRK] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
East Coast
Address
-
-
Note

For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday

For a map of how to get to the car park, please click here.

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
604  with 6 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£15.00
Off peak rate
£7.00
Weekly rate
£60.00
Monthly rate
£227.00
3 Monthly rate
£583.00
Annual rate
£ 1747.00
CCTV Coverage
No
Car Park
Station Short Stay Car Park
Operator
East Coast
Address
-
-
Number of spaces
30  with 6 accessible spaces available
Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.  
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Hourly rate
£2.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Compound,Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location

Within station, within car park, and next to the ticket office

Cycle storage spaces
612

80 secure stands.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

York is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Accessible taxis

No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

Impaired mobility set down / pick up points available
Yes
Car hire

Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.

Cycle hire

Available from EuropCar office on Platform 1.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Saturday 05:45 - 21:00
Sunday 07:30 - 21:30
Monday - Friday 05:30 - 21:00

For Advance Purchases, the opening hours are: Mon - Fri 08:00 till 19:45. Sat 08:00 till 18:45. Sun 09:00 till 18:45

Location

On main concourse.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

DDA compliant counter is available during Travel Centre opening times

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

DDA machine available on the main concourse inside and outside the travel centre.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Located at the front of the Station

Lost Property
Yes
Monday - Friday 09:00 - 16:00
01302 362175
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off at Bus Stand E outside the Royal York Hotel

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Post box
Yes
Outside the station
Public Wi-Fi
Yes

Find WiFi Hotspots around York station

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
Show [YRK] route

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