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Last updated:Today at 11:42
Train companies affected:National Rail

Yarm (YRM)

Yarm station, Green Lane, Yarm, Cleveland, TS15 9EH

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No

Staff Help Available

No

Customer Help Points

Yes

A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Customer Services Notes

To speak to a member of our team, please call: 0345 600 1671.

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

There are no toilet facilities available at this station.

Waiting rooms

No

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Car Park is free of charge.

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Helpline
  • Helpline Monday to Sunday: Yes

The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.

Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Nearest accessible station

Toilets

No

There are no toilet facilities available at this station.

Accessible Toilets

No

There are no toilet facilities available at this station.

Baby Changing

No

Waiting Rooms

No

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

47 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Car Park is free of charge.

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Pay Phones

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Lockers & Stands

Location

Car park

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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