Yarm (YRM)
Yarm station, Green Lane, Yarm, Cleveland, TS15 9EH
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Unavailable
Staff Help Available
Unavailable
Customer Help Points
Yes
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Customer Services Notes
To speak to a member of our team, please call: 0345 600 1671.
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
There are no toilet facilities available at this station.
Waiting rooms
Unavailable
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Helpline
- Helpline,Monday to Sunday: Available
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.
Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Nearest accessible station
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
There are no toilet facilities available at this station.
Accessible Toilets
Unavailable
There are no toilet facilities available at this station.
Baby Changing
Unavailable
Waiting Rooms
Unavailable
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
47 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Notes
Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Lockers & Stands
Location
Car park
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station