Ystrad Mynach (YSM)

Ystrad Mynach station
Nelson Road
Ystrad Mynach
Caerphilly County
CF82 7BP

Station facilities

Pay phone	Cards and Coins

Route planning around the station including maps and platforms

Car Park: Station Car Park
Phone number: 03333211202
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 34 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: These machines do not accept cash. Payment is by major debit and credit cards only.
Collection of pre-purchased tickets: Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued: No
Smartcards validators: No; More information about Penalty fares

Information available from staff: Yes - from ticket office
Information services - opening times: Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
Passenger Information Systems: Departure screens, Arrival screens
Customer help points: Yes
Lost Property: Yes; Managed by Transport for Wales; Visit our Lost Property page to submit a Lost Property form.; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Wait at Rail Link Bus stop adjacent to station car park

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available at the station however assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: The platforms are accessible. A lift connects both platforms. Access to Platform 1 (to Cardiff) from the station car park is via the lift and footbridge.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Caerphilly;