Station facilities
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Station seating facilities
First Class lounge Monday-Friday 06:15-21:30 Saturday 06:15-19:15 Sunday 09:00-21:30 Located
Next to the booking office
Tickets accepted
Advance Loyalty Club members can also use all ScotRail First Class Lounges on presentation of their membership card as well as ANY type of ticket valid for travel on ScotRail services that day. Tickets not valid on ScotRail services cannot be accepted.
Facilities
Screens with updated train information, digital freeview television, papers, magazines
Refreshments
Complimentary refreshments and light snacks
Wi-Fi
Yes
Showers
Yes
Seating area Yes Waiting Rooms Available Note Covered concourse and canopy over platforms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Aberdeen station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Kiosk
News agent
Passport Photo Booth
Aberdeen
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
-
Yes
South College Street Car Park - 188 spaces
Monday-Sunday 24 hours
First 20 minutes is free.
20 minutes to 4 hours:£3.50
Daily fee:£6.00
Vehicles parked overnight are charged at the daily rate plus the appropriate fee
Charges: £6.00 daily
- Taxi rank
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Yes
- Bus services
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Yes
Bus station immediately outside station entrance. 'First' operate a network of daily, frequent bus routes around the city. For details: www.firstgroup.com/ukbus
Buy an Aberdeen PLUSBUS ticket with your train ticket, for discount price, unlimited bus travel around the city. For details: www.plusbus.info
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
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Monday-Friday 06:15-21:30
Saturday 06:15-19:15
Sunday 09:00-21:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
On the concourse, inside and outside the Travel Centre
- Penalty fares
-
Penalty Fares do not apply when travelling from Aberdeen station.
Accessibility and mobility access
- Customer help points
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Yes
- Staff help
-
Monday-Friday 06:15-19:30
Saturday 06:15-19:15
Sunday 08:45-18:00
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Please seek assistance from station staff
- Accessible taxis
-
Yes
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
- Disabled parking
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Yes
- 12 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
-
No
- Wheelchairs
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Yes
- Ticket gates
- Yes
General services information
- Customer service
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Yes
- Left luggage
-
Yes
Open 0730-2130 Monday to Saturday 0900-1700 Sunday
- Lost property
-
No
Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:15-21:30
Saturday 06:15-19:15
Sunday 09:00-21:30 - CCTV
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Within station
Car park
Cycle storage
Station map
- Station plan
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View larger version
- Stations made easy
- Show [ABD] route
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