Acocks Green (ACG)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Seating in Ticket Hall and waiting shelter
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Acocks Green
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:02-23:45
Saturday 06:50-23:58
Sunday 10:30-18:00
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
A Permit to Travel Machine is available for use when the Ticket Office is closed.
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Acocks Green station when travelling with:
- London Midland
- Chiltern Railways
Accessibility and mobility access
- Customer help points
-
Yes
On Platform and in Car Park
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
None
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
None
- Nearest stations with more facilities
- Olton
- Accessible toilets
No
- Step free access coverage
No part of station
Please note access to each platform is via steps - there is no level access. 34 steps from Booking Office down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform.
- Impaired mobility set down
No
Pick up in car park only
- Disabled parking
Yes
- 6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Acocks Green is acredited by the Secure Station Scheme**
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:02-23:45
Saturday 06:50-23:58
Sunday 10:30-18:00- CCTV
-
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ACG] route