Please ring 0845 6000 650, option 2 between 0600-2200

Penalty Fares apply to journeys from Ascot station when travelling with:

• South West Trains

Please contact our Customer Service Centre on 0845 6000 650

Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)

Find WiFi Hotspots around Ascot station

Please contact our Assisted Travel Team: 0800 52 82 100

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible taxis are located outisde the main station building.

A National Key Scheme toilet is available on platform 1. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:

• Platform One (for trains to Staines, Clapham Junction and London Waterloo) has step-free access the booking hall or side entrance from car park.

  Platforms 2 (for trains to Bracknell and Reading) and 3 (for Trains to aldershot and Guildford) can be accessed via a crossing over the tracks with staff assistance. Interchange between platforms is via this crossing and passengers are advised to arrive 15 minutes prior to departure to recieve assistance.

• Parking is chargeable for all vehicles

Station car park off Station Hill Mini buses can use the Station Forecourt