Stations & Destinations

Station Facilities: Ashford International (AFK)

Current Station Information

Please note the domestic ticket office and booking hall will be closed from Friday 6 November 22:00 - Monday 9 November 04:00, and from Friday 13 November 22:00 - Monday 16 November 04:00.

During this time tickets can still be purchased from station staff and access to the station will be possible from the international entrance.

Managed by Southeastern

Station Road
ASHFORD
Kent

TN23 1EZ

Last changed: 17:09 on 5 Nov 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep AFK to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens Arrival screens Announcements
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service	Details
Ticket Office	Monday-Friday 05:30-21:30 Saturday 05:30-21:30 Sunday 06:00-21:30
Self Service Ticket Machines	Yes
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Penalty Fares	Penalty Fares apply to journeys from Ashford International station when travelling with: Southern Railway Southeastern

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Customer Service - Primary Phone Number	0845 000 2222
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 783 4548
Customer Service - Address	PO Box 63428 London SE1P 5FD
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	platform 1 and 5
Women-Only Waiting Room	No
Trolleys	Yes
Trolleys - Note	Free trolleys available
Refreshment Facilities	Yes
Refreshment Facilities - Note	Coffee shop
Toilets	Yes
Baby Changing	Yes
Showers	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Ashford International station
Web Kiosk	No
Post Box	No
Post Box - Note	Outside the station
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Bureau de Change - Note	Euros and travellers cheques are accepted at the ticket office
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	No
Staff Help	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	Booking hall/ subway
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	Please seek assistance from staff If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	only by being pre-booked
Accessible Public Telephones	No
National Key Toilets	Yes
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Please refer to relevant train operator. Suitable for wheelchair access.
Impaired Mobility Set Down	Yes
Disabled Parking	Yes
Disabled Parking - Note	Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

148

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Cycle Storage Location

behind bus stop front of station

Car Park: Car Park A

Operator	Meteor Parking Ltd
Primary Phone Number	0845 603 6197
Email Address	queries@southeasternparking.c...
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	139
Charges	£4.30 peak, £3.70 off peak, £4.30 daily, £20.20 weekly
Notes	Daily/Weekly and Disabled Parking. Weekend prices may differ, check payment machines or on-station publicity for prices

Car Park: Car Park B

Operator	Meteor Parking Ltd
Primary Phone Number	0845 603 6197
Email Address	queries@southeasternparking.c...
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	315
Charges	£4.30 (available after 0930hrs on weekdays) peak, 3.7 off peak, £4.30 (available after 0930hrs on weekdays) daily, £62.60 monthly, £181.00 three-monthly, £362.10 six-monthly, £626.30 annually
Notes	Season permit holders only before 0930hrs Mon-Fri

Car Park: Car Park F

Operator	Meteor Parking Ltd
Primary Phone Number	0845 603 6197
Email Address	queries@southeasternparking.c...
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	165
Charges	£4.30 peak, £3.70 off peak, £4.30 daily, £20.20 weekly, £62.60 monthly, £181.00 three-monthly, £362.10 six-monthly, £626.30 annually
Notes	Car park formerly known as Elwick Road. Mixture of daily, weekly and season permit parking. Weekend prices may differ, check payment machines or on-station publicity for prices.

Taxi Rank

Yes

Taxi Rank - Note

in front of station

Bus Services

Yes

Bus Services - Note

'Arriva' operate a network of daily, frequent bus routes around Ashford and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

Buy an Ashford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline