Ashford International (AFK)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note platform 1 and 5
Women-only waiting room No -
Trolleys
Note Free trolleys available
-
Refreshments
Note Coffee shop
-
ATM machine
ATM machine No Bureau de change No Notes Euros and travellers cheques are accepted at the ticket office
-
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Ashford International station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Ashford International
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:30-21:30
Saturday 05:30-21:30
Sunday 06:00-21:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains
- Penalty fares
-
Penalty Fares apply to journeys from Ashford International station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
Yes
only by being pre-booked
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Please refer to relevant train operator. Suitable for wheelchair access.
- Impaired mobility set down
Yes
- Disabled parking
Yes
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [AFK] route