Abergavenny (AGV)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes On the platforms
Opening hours Monday-Saturday 05:45-18:45 Sunday 12:00-18:30 Women-only waiting room No -
Trolleys
-
Refreshments
Note Café
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Available when station is staffed
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Abergavenny
Ticket buying and collection
- Ticket office opening
Monday-Saturday 05:45-18:45
Sunday 12:00-18:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Station entrance
- Penalty fares
-
Penalty Fares do not apply when travelling from Abergavenny station.
Accessibility and mobility access
- Customer help points
-
Yes
Ticket Office able to help with advice only
- Staff help
No- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
located opposite station entrance
- Accessible public telephones
Yes
located opposite station entrance
- Accessible toilets
Yes
Entrance is through the station cafe
- Step free access coverage
Partial station
Newport bound platform only accessible by footbridge with 45 steps or by barrow crossing with lockable gates. Customers unable to use stairs must contact booking office staff for assistance over barrow crossing during staffing hours.
- Impaired mobility set down
No
- Disabled parking
Yes
- 3 spaces
- Accessible car park equipment
Yes
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 05:45-18:45
Sunday 12:00-18:30- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [AGV] route