Ashtead (AHD)
Managed by Southern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Open shelter on platform 1 with 2 metal seats inside and space for wheelchair. Open shelter on platform 2 (to Dorking/ Guildford) with no seats. Seat in Ticket Office on platform 2 (to Dorking).
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Ashtead
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:40-20:05
Saturday 07:50-14:25
Sunday 09:10-16:45
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Ticket machines located close to ticket office and on platform 2.
- Penalty fares
-
Penalty Fares apply to journeys from Ashtead station when travelling with:
- Southern Railway
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
White in colour
- Staff help
-
Monday-Sunday 06:00-20:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from staff
- Accessible taxis
No
For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Step-free access to platforms. Interchange between platforms via level crossing.
Step free access to coffee stall on platform 1 - limited times only
- Impaired mobility set down
Yes
No dedicated area
- Disabled parking
Yes
- 2 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
Yes
3 machines
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
No
- Left luggage
-
No
Call Customer Services 08451 272920
- Lost property
-
No
Call Customer Services 08451 272920
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Sunday 06:00-20:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [AHD] route