Stations & Destinations

Station Facilities: Ash Vale (AHV)

Station Approach
Ash, Ash Vale
Aldershot

GU12 5LP

Last changed: 14:29 on 10 Apr 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep AHV to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:25-12:00 Saturday 08:00-13:00 Sunday 09:00-12:00
CCTV	Yes

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service	Details
Ticket Office	Monday-Friday 06:25-12:00 Saturday 08:00-13:00 Sunday 09:00-12:00
Self Service Ticket Machines	Yes
Collection of Pre-purchased Tickets	No
Telesales	Yes
Telesales - Note	Please contact our Customer Service Centre on 0845 6000 650
Oyster PrePay	No
Penalty Fares	Penalty Fares apply to journeys from Ash Vale station when travelling with: South West Trains

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845-6000-650
Customer Service - Note	Please contact our Customer Service Centre on 0845 6000 650
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Waiting Rooms - Note	yes
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	Yes
Toilets	Yes
Baby Changing	No
Showers	Yes
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Ash Vale station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note	Please contact our Assisted Travel Team: 0800 52 82 100
Customer Help Points	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staff Help	To be confirmed by station operator
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	No part of station
Step Free Access Coverage - Note	Access to the platforms is via four flights of steps (approx 40 to each platform) Passengers for stations towards Ascot and Alton are advised to use Aldershot station. Passengers for stations towards London Waterloo are advised to use Woking station.
Impaired Mobility Set Down	No
Disabled Parking	Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Cycle Storage CCTV

Car Park: Station Car Park

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	20
Charges	£4.30 daily

Location for Rail Replacement Services

To Aldershot; Lysons Avenue bus shelter. To Ascot; Frimley Road bus shelter.

Taxi Rank

Bus Services

Metro Services

Car Hire

Cycle Hire

Local Transport Link

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