Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Buffet -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Kiosk
Ash Vale
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:25 - 12:00
Saturday 08:00 - 13:00
Sunday Closed
- Location
-
By entrance to booking hall
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
Yes
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:25 - 12:00
Saturday 08:00 - 13:00
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
Yes-
Customer Help points are located on every platform
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Service Centre on 0845 6000 650
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
To Aldershot; Lysons Avenue bus shelter. To Ascot; Frimley Road bus shelter.
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes- Buffet
- Shops
Yes- Type of shops available
- Kiosk
- Toilets
Yes- Baby changing facilities
Yes- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes- Ramp for train access
No- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code