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Station Facilities: Alfreton (ALF)

Current Station Information

The track crossing is no longer in use and customers should use the footbridge. As there are no lifts available and you are unable to use this bridge whilst travelling southbound please travel to Nottingham catch a train northbound this will stop at Alfreton on the opposite platform

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ALF to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:15-18:00 Sunday 10:45-18:00
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:00-18:00 Sunday 10:30-18:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Alfreton station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Customer Service - Email Address getintouch@eastmidlandstrains.co.uk
Left Luggage No
Lost Property No
Lost Property - Note

East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available (One)
Waiting Rooms - Note

Booking office hours only

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Coins only
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Alfreton station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Saturday 06:00-18:00 Sunday 10:30-18:00
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

Royal Cabs 0115 608608

Accessible Public Telephones No
Accessible Public Telephones - Note

None

National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Step free access only available on the Sheffield bound platform.

Impaired Mobility Set Down No
Disabled Parking Yes
Disabled Parking - Note
  • Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Monday-Saturday 06:45-18:00

Transport Links ^ Top

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