Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Altrincham
Getting to and from the station
- Car Park
Station Car Park- Operator
- Northern Rail
- Phone number
- 08450 000125
- Address
-
-
-
- Email address
- customer.relations@northernrail.org
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 45
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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At opposite side of bus interchange to station, near to library
- Accessible taxis
-
contact Customer Relations
- Impaired mobility set down / pick up points available
- No
- Metro
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Metrolink tram terminus within station.GMPTE 0161 228 7811
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:40 - 20:20
Saturday 07:10 - 20:20
Sunday 09:20 - 16:50
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office does not have an induction loop
- Ticket machines
No- Collection of pre-purchased tickets
Not possible from this station- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:40 - 20:20
Saturday 07:10 - 20:20
Sunday 09:20 - 16:50
- Customer help points
No- Lost Property
- Yes
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 0845 00 00 125
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus services to & from Stockport will arrive and depart from a temporary bus stop within the car park at the rear of platform 4.
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Toilets
No- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 0808 156 1606
- Helpline opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
- Staff help available
Yes- assistance cannot be given at this station
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via gated crossing which requires staff assistance.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code