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Station Facilities: Anerley (ANZ)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 06:40-13:20 Saturday 07:10-14:00 Sunday Closed
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ANZ to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:40-13:20 Saturday 07:10-14:00 Sunday Closed
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:40-13:20 Saturday 07:10-14:00 Sunday Closed
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location

Located in the booking hall

Telesales No
Oyster PrePay No
Travelcard Zone

Zone 4

Penalty Fares

Penalty Fares apply to journeys from Anerley station when travelling with:

  • Southern Railway

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note

 

Lost Property Yes
Lost Property - Note

Call Southern Customer Services 08451 272920 for items left on trains.

Items left at stations will be retained at that station for one week, following which they will be stored at Norwood Junction for a period of 6 months. These can be collected between 1000 and 1600 on Mondays to Fridays only.

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note

Platform 1 - shelter with perch seats. Platform 2 - metal seat in Ticket Office. Seats and shelter on Platform 2

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Showers No
Pay Phone No
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Anerley station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 06:40-13:20 Saturday 07:10-14:00 Sunday Closed
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

London Black Cab area.

Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage All platforms
Step Free Access Coverage - Note
  • Step-free access to both platforms via separate side gates, although no step free access between platforms (footbridge only). Step-free access to Ticket Office from platform 2 (to Croydon). Mobility-impaired passengers may be able to interchange between platforms via street and road overbridge, although gradients may make this route unsuitable.

Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

Side street only

Disabled Parking No
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

No car park

Wheelchairs No

Transport Links ^ Top

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