Skip to main content
Last updated:Today at 11:42
Train companies affected:National Rail

Alton (AON)

Alton station, Station Road, Alton, Hampshire, GU34 2PZ

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 28 March 2024, 16:48

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 19:00
  • Opening Hours Saturday: 07:30 - 17:30
  • Opening Hours Sunday: 08:30 - 16:00
Location

The ticket office is located on Platform 1.

A Ticket Vending Machine is located by entrance to booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Alton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 13:24
  • Information Services Opening Times Saturday: 06:00 - 13:24
  • Information Services Opening Times Sunday: 10:00 - 18:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 13:24
  • Staff Help Available Saturday: 06:00 - 13:24
  • Staff Help Available Sunday: 10:00 - 18:00

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Department on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Alton.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.

Ticket barriers and gates

No

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

4 spaces

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 13:24
  • Staff help available Saturday: 06:00 - 13:24
  • Staff help available Sunday: 10:00 - 18:00
Customer Help Points and Meeting Point

Yes

Customer Help points are located on every platform

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.

Baby Changing

No

Waiting Rooms

Yes

Seating Area

Yes

Spaces

207 spaces

Accessible spaces

4 spaces

Impaired mobility set down/pick up points available

No

Parking charges

Parking charges apply

  • Rate per hour £1.50
  • Off-peak rate £4.60
  • Rate per day £9.30
  • Rate on Saturday £4.60
  • Rate on Sunday £4.60
  • Rate per week £37.10
  • Rate per month £130.90
  • Rate per 3 months £392.70
  • Rate per year £1309.00

Notes

RingGo Code 77475.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holidays £4.60.

Off Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £13.80.

Refreshment Facilities

Yes

A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks.

Pay Phones

Yes

Public Wi-Fi

Yes

Find WiFi Hotspots around Alton station

Post Boxes

Yes

Bicycle Storage

Spaces

60 spaces

6 cycle lockers and 54 cycle hoops.

Type of Storage

Lockers & Racks

Location

Platform 1

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station