Station Facilities: Apsley (APS)

Managed by London Midland 

London Road
Hemel Hempstead
Hertfordshire

HP3 9SX

Last changed: 14:33 on 12 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep APS to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:50-19:40 Saturday 07:45-14:45 Sunday 09:15-16:30
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:00-19:40 Saturday 07:45-14:45 Sunday 09:15-16:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

Accept coins, notes and credit cards (not Solo and Electron and shaped cards)

Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares

A Penalty Fares Scheme operates in this area.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left Luggage No
Lost Property No
Lost Property - Note Enquiries regardiing lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

Outside Booking Hall - wheelchair customers can reach coin, note and card slots

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer

Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Taxis - Note

Unknown

Accessible Public Telephones No
Accessible Public Telephones - Note

No

National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note

Ticket Office and Platform 4 (to London) only.

Imparied Mobility Set Down No
Imparied Mobility Set Down - Note

Level access from pavement to Booking Hall and Platform 4.

Disabled Parking Yes
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking space.

Wheelchairs No

Transport Links ^ Top

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