Arlesey (ARL)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Arlesey station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Arlesey
Ticket buying and collection
- Ticket office opening
Sunday Closed
Monday-Friday 06:45-12:10
Saturday 07:45-13:10
The ticket office is situated at the main entrance off Old Oak Close and has step free access while the station is staffed.
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Located outside the booking hall on platform 1. The ticket machine is blue in colour with a silver front and has the word TICKETS on the front and accepts cash & credit/debit cards.
Station Entrance
- Penalty fares
-
Penalty Fares apply to journeys from Arlesey station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
No
no
- Staff help
-
Monday-Friday 06:30-12:30
Saturday 06:30-12:30
Sunday Closed
- Accessible ticket machines
No
- Accessible ticket office counter
No
Discretion is shown and assistance is provided where appropriate
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
no
- Accessible toilets
No
- Step free access coverage
Partial station
Services are available from Platform 2 (north bound) at all times, step free access to Platform 1 (London bound) is only available during Ticket Office opening hours. The nearest station which is fully step free accessible is Stevenage.
- Impaired mobility set down
Yes
Set-Down/ Pick Up Points are available at the entrance to Platform 2 at all times. Step free access to & from Platform 1 is only available during the Ticket Office opening hours.
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:30-12:30
Saturday 07:30-13:30
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ARL] route