Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Addlestone station, Station Road, Addlestone, Surrey, KT15 2PB
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There are no lifts at this station.
The ticket office is now open as normal following emergency works.
Ticket office is located on platform 1.
A Ticket Vending Machine is located by entrance to platform 1.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Addlestone ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Addlestone.
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).
Both platforms are accessed by shorts ramps of up to 1:8 gradient.
Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
Heated area located within the Ticket Office. Seating is compliant with code of practice.
No
No
No
No
0 spaces
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj</
No
No
N/A
No
Heated area located within the Ticket Office. Seating is compliant with code of practice.
No
3 spaces
0 space
No
Yes
Parking charges apply
RingGo Code 77504.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holidays £1.80.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £5.40.
No
Yes
Yes
Find WiFi Hotspots around Addlestone station
24 spaces
Stands & Racks
Yes
No
There are no cycle hire facilities at this station
To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing
To Virginia Water: Station Road (B3121) Bus Stop J
When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.
Information to plan your onward journey is available in a printable format here
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