Audley End (AUD)
Managed by National Express East Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (Two) Note On each platform
Women-only waiting room No -
Trolleys
-
Refreshments
Note Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Ladies in ticket Hall
Gents on platform 1
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No Note Nearest Tourist Information office two miles away in Saffron Walden.
Contact 01799 524002 or details-tourism@saffronwalden.gov.uk
-
Shops
Shops Yes Note News agent
Audley End
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
Sunday 09:00-19:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On platform 1
- Penalty fares
-
Penalty Fares apply to journeys from Audley End station when travelling with:
- National Express East Anglia
Penalty Fares do not apply if travelling with:- East Midlands Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help point available on platform 1
- Staff help
-
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
Sunday 09:00-19:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
via lifts
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
Sunday 09:00-19:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [AUD] route