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Station Facilities: Balham (BAL)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 06:10-19:58 Saturday 07:10-20:58 Sunday 07:10-22:10
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep BAL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 04:30-00:45 Monday-Friday 06:10-21:30 Saturday 06:10-21:30 Sunday 07:10-20:45
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:10-21:30 Saturday 06:10-21:30 Sunday 07:10-20:45
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location Located in the booking hall
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Balham station when travelling with:
  • Southern Railway

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note Call Customer Services 08451 272920
Lost Property No
Lost Property - Note Call Customer Services 08451 272920
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Platform roof with metal seats on platforms 1/2. Waiting room (1 step).

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets No
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Balham station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Sunday 24 hours Monday-Friday 06:10-21:30 Saturday 06:10-21:30 Sunday 07:10-20:45
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

London Black Cab area.

Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

Accessible toilet available on platform 1.  If this is locked please ask staff at the staffed information point for the key.

Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Step-free access to platforms 1 and 2 via underground entrance from street via lift. Step-free interchange is possible between platforms 1 (to Croydon/Sutton/London Bridge) and 2 (to Victoria). When the underground is closed there is 1 step to gain entrance to the station, during times of engineering work trains may stop on platform 3 which is not step-free, please check when dates of travel are known. Nearest step-free station is Victoria.

Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

No car park

Wheelchairs No

Transport Links ^ Top

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