Benfleet (BEF)

Managed by c2c

 
Ferry Road
Benfleet
Essex
SS7 1NF
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note

    Platform only

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Benfleet station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Benfleet

Stations made easy

Route planning around the station including maps and platforms

Show [BEF] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes

Also some stands on adjacent council land

Sheltered cycle storage
Yes
Cycle storage location
Near station entrance
Car park
Yes

Station Car Park - 165 spaces

Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

There are 165 spaces and 2 disabled spaces available.



National Car Parks Ltd (Operator)

01268 794334 (primary)
08708 5019187 (alternative)
customer.service@ncp.co.uk

Charges: £5.00 peak, £2.00 off peak, £6.00 daily, £24.00 weekly, £91.00 monthly, £263.90 three-monthly, £914.40 annually

Taxi rank
Yes

Outside main entrance, turn left under subway

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:15-22:00
Saturday 05:15-22:00
Sunday 06:15-22:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Booking Hall

Penalty fares
Penalty Fares apply to journeys from Benfleet station when travelling with:
  • c2c

Accessibility and mobility access

Customer help points
Yes

On platforms, accessible via ramps


Staff help
Monday-Friday 06:00-21:00
Accessible ticket machines
Yes
Accessible ticket office counter
No

Customer Service Staff

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Operated by local companies. Pre- booking advised

Accessible public telephones
No
Accessible toilets
Yes

Key available from Ticket Office

Step free access coverage
Whole station
Impaired mobility set down
Yes

Outside main entrance

Disabled parking
Yes
Accessible car park equipment
No

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:30-17:00
Left luggage
No
Lost property
Yes
Monday-Friday 09:00-17:00
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:15-22:00
Saturday 05:15-21:30
Sunday 06:15-22:00
CCTV
Within station

Station map

Station plan

Large station plan for Benfleet

View larger version
Stations made easy
Show [BEF] route

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