Birmingham International (BHI)
Managed by Virgin Trains
Station facilities
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Station seating facilities
First Class lounge Monday-Friday 05:30-20:00 Saturday 08:00-18:00 Sunday 10:00-18:00 Located
Up the stairs from the platforms, lift available
Tickets Accepted
Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Seating area Yes Waiting Rooms Available Note 4 waiting rooms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change Yes -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Birmingham International
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:40-21:00
Saturday 05:40-21:00
Sunday 07:40-09:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Saturday 04:30-01:30
Sunday 07:00-02:00
Monday-Friday 05:00-02:00
Saturday 05:00-02:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
- Accessible public telephones
Yes
- Accessible toilets
Yes
- Step free access coverage
Whole station
lifts to all platforms
- Impaired mobility set down
Yes
- Disabled parking
Yes
- Accessible car park equipment
Yes
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Except Christmas Day & Boxing Day
- Left luggage
-
No
- Lost property
-
Yes
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 05:00-02:00
Saturday 05:00-02:00
Sunday 07:00-02:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [BHI] route