Biggleswade (BIW)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Biggleswade station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Biggleswade
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:20-14:15
Saturday 08:00-14:15
Sunday 08:15-14:15
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
The machine is located near the booking hall entrance which leads directly onto the footbridge to the platforms.
Station Entrance- Penalty fares
-
Penalty Fares apply to journeys from Biggleswade station when travelling with:- First Capital Connect
Accessibility and mobility access
- Customer help points
-
No
no
- Staff help
-
Monday-Friday 06:05-14:50
Saturday 07:15-15:20
Sunday 08:00-15:50
- Accessible ticket machines
No
- Accessible ticket office counter
No
Discretion is shown and assistance is provided where appropriate
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Partial station
The Booking Office is accessible from the street. However, the platforms are only available from the footbridge. The nearest station with step free access is Sandy. Customers using Platform 1 at Sandy (London bound) may require some assistance due to the steepness of the slope.
- Impaired mobility set down
No
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:05-14:35
Saturday 07:45-14:35
Sunday 08:00-14:35
Station map
- Station plan
- View larger version
- Stations made easy
- Show [BIW] route