Last updated:Today at 12:47
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 08:59
Train companies affected:National Rail
Blackheath station, Tranquil Vale, Blackheath, Greater London, SE3 9LE
Ticket office managed by Southeastern
On way in to access trains via the overbridge
Zone 3
Yes
Available
There are ticket machines on Platform 1 and in the booking hall.
Available
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
Unavailable
Available
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via lift. Step free access to platform 2 for services away from London via ramp from side entrance. Step free interchange via front of station. Step access to both platforms via booking hall.
Unavailable
Available
There are ticket machines on Platform 1 and in the booking hall.
Available
There are standing height and wheelchair height ticket counters available.
Yes
Available
Available
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Available
Only available when staff present
Heated waiting area On platform 1 Only available when staff present
Available
Available
Public telephones are not wheelchair accessible
Available
There are tactile warnings on all platforms
Available
Accessible taxis are available to book
Unavailable
Yes
On platform
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
There are Help Points
Available
Platform 1 - Available during staffing hours
Available
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Available
Only available when staff present
Available
Only available when staff present
Heated waiting area On platform 1 Only available when staff present
Available
There is sheltered waiting
Available
Located by the ticket office
Available
Coffee kiosk and Selecta vending machines
Available
newspapers
Yes
Available
Public telephones are not wheelchair accessible
68 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
Bicycle parking available on Platform 1 and 2 and outside the entrance to platform 2
Yes
No
There are no cycle hire facilities at this station
Towards Charlton / Kidbrooke - Route 89 bus stop (Bus stop D), near the Railway Tavern. (what 3 words: tennis.pardon.today)
Towards Lewisham - Opposite the Route 89 bus stop (Bus stop E) near the Railway Tavern (what 3 words: deny.pulse.list)
Local taxi services are available.
Information to plan your onward journey is available in a printable format here