Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Brimsdown
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- No
- Cycle storage location
- 3 cycle hoops on the approach to Platform 2
- Cycle storage spaces
- 3
-
There is also an additional council-provided stand outside station entrance
- CCTV Coverage
- Yes
- Onward travel information
-
London buses operate from outside the station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:15 - 17:45
Saturday 07:10 - 14:00
Sunday Closed
- Location
-
At the front of the station
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office does not have an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine- Oystercards
- Get Oyster cards here
No- Top-up Oyster pay as you go here
Yes, at ticket machine- Use Oyster Pay as you go here
Yes- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- London fare zone
- Zone 5
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:15 - 17:45
Saturday 07:10 - 14:00
Sunday Closed
- Customer help points
Yes- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute buses services stop outside shops in Brimsdown Avenue - Osborne Road Side (Outbound); same side as station (London-bound))
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Toilets
No- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
No- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code