Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note CaféBuffetCoffee kiosk -
ATM machine
ATM machine Located within a retail outlet on the station -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops News agent
Flower stall
Birmingham Moor Street
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
Wheel Racks- Sheltered cycle storage
- Yes
- Cycle storage location
- Between Platforms 1 and 3 at the south end of the station.
- Cycle storage spaces
- 12
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
For taxis from all UK stations visit www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
-
At the main entrance.
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Location
-
Next to main ticket office.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:40 - 00:10
Saturday 05:55 - 23:55
Sunday 08:50 - 00:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes- Lost Property
- Yes
-
Monday - Friday 12:00 - 20:00
- 08456 005 165
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Ticket gates
Yes- CCTV
- Yes
- Location for Rail Replacement Services
-
This station is not usually served by rail replacement buses, due to difficult road access.
Replacement buses stop at Birmingham Snow Hill station.
Facilities
- ATM Machine
Yes- Located within a retail outlet on the station
- Internet kiosk available
Yes- Internet kiosk opening hours
-
Monday,Tuesday,Wednesday,Thursday 06:00 - 21:00
Friday 06:00 - 21:30
Saturday 06:30 - 21:30
Sunday 08:30 - 21:00
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes- Café
Buffet
Coffee kiosk - Shops
Yes- Type of shops available
- News agent
Flower stall - Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- Female toilets
- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 08456 005 165
- Helpline opening hours
-
Monday - Sunday 07:00 - 20:00
- Staff help available
Yes- Staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness.
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Flat access to all platforms.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code