Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Station Facilities: Birmingham Moor Street (BMO)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep BMO to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:30-23:55 Saturday 05:30-23:55 Sunday 08:45-23:55 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Monday-Friday 05:50-22:20 Saturday 09:00-17:00 Sunday 08:00-19:00 |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:10-23:55 Saturday 06:10-23:55 Sunday 09:10-23:55 | ||||||
| Ticket Office - Note | Ticket office operated by Chiltern Railways. | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 07:00-20:00 Saturday 07:00-20:00 Sunday 07:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08456 005165 | ||||||
| Telesales - Primary Textphone Number | 08457 078051 | ||||||
| Telesales - Address | Chiltern Railways 6th floor, Western House Rickfords Hill Aylesbury Buckinghamshire HP20 2RX | ||||||
| Telesales - Web Address | http://www.chilternrailways.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Area |
| ||||||
| Travelcard Zone |
| ||||||
| Travelcard - Note | Centrocard zone | ||||||
| Penalty Fares | Minimun £20 penalty fare applies on Chiltern Railways and London Midland services if travelling without a valid ticket. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:30 Saturday Closed Sunday Closed |
| Customer Service - Primary Phone Number | 08456 005165 |
| Customer Service - Fax Number | 01296 332126 |
| Customer Service - Primary Textphone Number | 08457 078051 |
| Customer Service - Address | Chiltern Railways 2nd Floor, Western House Rickfords Hill Aylesbury Bucks HP20 2RX |
| Customer Service - Web Address | http://www.chilternrailways.co.uk |
| Customer Service - Email Address | customerservices@chilternrailways.co.uk |
| Customer Service - Note | Station operated and managed by Chiltern Railways. |
| Left Luggage | No |
| Lost Property | Monday-Friday 12:00-20:00 Saturday Closed Sunday Closed |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Lost Property - Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Web Address | http://www.chilternrailways.co.uk/lostproperty |
| Lost Property - Note | If you lose an item of property on any of our stations or trains, please telephone our Lost Property Office on 08456 005 165 (select option 3, then option 4) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Refreshment Facilities - Note | Food outlet (Seating available) Coffee shop |
| Toilets | Yes |
| Baby Changing | Yes |
| Baby Changing - Note | Located in the disabled toilets (key available from station staff) |
| Pay Phone | No |
| Public WiFi | No |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| ATM Machine - Note | Located on concourse |
| Bureau de Change | No |
| Shops | Yes |
| Shops - Note | Kiosk News agent |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-19:00 Saturday 06:00-19:00 Sunday 06:00-19:00 |
| Helpline - Primary Phone Number | 084 5600 5165 |
| Customer Help Points | Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00 |
| Staff Help | Monday-Friday 05:10-22:55 Saturday 05:10-22:55 Sunday 08:10-22:55 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. Please seek assistance from station staff |
| Accessible Taxis | No |
| Accessible Taxis - Note | For taxis from all UK stations visit www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Flat access to all platforms. |
| Imparied Mobility Set Down | To be confirmed by station operator |
| Imparied Mobility Set Down - Note | At the main entrance |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 2 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 12 |
| Cycle Storage Sheltered | Yes |
| Cycle Storage CCTV | No |
| Cycle Storage Location | There is cycle storage between Platforms 1 and 3, at the south end of the station. |
| Location for Rail Replacement Services | This station is generally not served by rail replacement buses, generally due to difficult road access. If the bus cannot access this station, it will use Birmingham Snow Hill station. |
| Taxi Rank | No |
| Bus Services | Yes |
| Bus Services - Note | Centrebus 77 leaves from the front of station. |
| Metro Services | No |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
