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Station Facilities: Barnsley (BNY)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 4915
TrainTrackerText Text dep BNY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 06:00-19:30 Sunday 08:45-19:30 Monday-Friday 06:00-19:30 Saturday 06:00-19:30
Staffing - Note

this station is staffed on a part time basis

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:00-19:30 Sunday 08:45-19:30
Ticket Office - Note

New office on Platform 1

Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineNo
Machine Location

Booking hall

Telesales No
Oyster PrePay No
Travelcard - Note
  • Valid in SYPTE area
Penalty Fares

Penalty Fares do not apply when travelling from Barnsley station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 247 9059
Customer Service - Alternate Minicom/Textphone (For customers with hearing impairments) 0845 604 5608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note

 

Left Luggage Yes
Left Luggage - Note

lockers are available in the connecting bus station

Lost Property Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number 0845 00 00 125
Lost Property - Fax Number 0113 247 9059
Lost Property - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note

Please contact Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms Available
Waiting Rooms - Note enclosed waiting area both platforms
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Barnsley station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number 08456 008 008
Helpline - Fax Number 0113 247 9059
Helpline - Alternate Minicom/Textphone (For customers with hearing impairments) 08456 045 608
Helpline - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address www.northernrail.org
Helpline - Email Address assistance@northernrail.org
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Customer Help Points No
Staff Help Monday-Saturday 06:00-19:30 Sunday 08:45-19:30 Monday-Friday 06:00-19:30 Saturday 06:00-19:30
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

too high for wheelchair users

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

staff will come out of the office to assist

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • This station is staffed. Assistance available during booking office hours. There are 2 platforms at the station which can be accessed via the lift with level access from station entrance. Accessible pick up and set down points. Lifts open for all services.

Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

level access from station entrance.

Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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