Bristol Temple Meads (BRI)
Managed by First Great Western
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seated area is available at all platforms, sheltered seating area in platforms
Waiting Rooms Available Note Sheltered waiting room at platforms.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi Yes Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Bristol Temple Meads
- Connection time
- 10 minutes (minimum)
- Cycle storage
Yes
Please note cycles can be carried on our trains free of charge.
- Sheltered cycle storage
- Yes
- Cycle storage location
-
Platform 3 and front of station.
- Car park
-
Yes
Station Car Park - 374 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
May reach capacity Mon-Fri but not on Sat or Sun.
APCOA Parking (UK) Limited (Operator)
0845 165 2030 (primary)
- Taxi rank
-
Yes
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Rail replacement
-
Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 05:30-21:30
Sunday 06:45-21:30
Monday-Friday 05:30-21:30
Saturday 05:30-21:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Situated by the ticket office.
- Penalty fares
-
Penalty Fares apply to journeys from Bristol Temple Meads station when travelling with:
- First Great Western
Penalty Fares do not apply if travelling with:
- Arriva Trains Wales
- CrossCountry
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible ticket office counter
-
No
Please request staff assistance.
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
-
Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Accessible toilets
-
Yes
Radar Key available from station staff.
- Step free access coverage
- Whole station
via lifts to all platforms and facilties, ticket office is also step free
- Impaired mobility set down
-
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
- Disabled parking
-
Yes
- Accessible car park equipment
-
No
Accessible ticket machine is available at the car park. Step free access from the car park to the station
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-17:45
Saturday 09:00-15:45
Sunday 10:00-17:45Lost Property pick up point is located at the station subway. Passengers are advised to call 08457 000 125 (07:00 - 22:00) before visiting the Lost Property Office as this may not always be staffed. For further information please visit firstgreatwestern.co.uk
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Sunday 24 hours
Station map
- Station plan
-
View larger version
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