Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Bristol Temple Meads
Getting to and from the station
- Car Park
Station Car Park- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0845 165 2030
- Address
-
-
-
- Web address
- http://www.apcoa.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 374
- Accessible car park equipment
-
Wheelchair users may require assistance using car park equipment at this station
Accessible ticket machine is available at the car park. Step free access from the car park to the station
- Free of charge
- No
- Daily rate
- £11.30
- Weekly rate
- £56.50
- Monthly rate
- £183.50
- 3 Monthly rate
- £504.00
- Annual rate
- £ 1463.00
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Wheel Racks
- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 3 and front of station.
- Cycle storage spaces
- 156
-
Please note cycles can be carried on our trains free of charge.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Accessible taxis
-
Accessible taxis are available. Please request staff assistance.
- Impaired mobility set down / pick up points available
- Yes
-
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
- Airport
-
Bristol International Airport ‘Flyer 330 & 331’ luxury coach service runs daily every 20 -30 minutes, from Bristol Temple Meads station forecourt, direct to the airport in around 25 minutes. Through-ticketing from National Rail stations to Bristol Airport is available - ask for a "BRISTOL AIR BUS" ticket (destination code H712).For ‘Flyer’ details visit: http://flyer.bristolairport.co.uk/
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 21:30
Sunday 06:45 - 21:30
Monday - Friday 05:30 - 21:30
Saturday 05:30 - 21:30
- Location
-
Situated by the ticket office.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office does not have an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Friday 08:00 - 17:45
Saturday 09:00 - 15:45
Sunday 10:00 - 17:45
- 08457 000 125
- Customer Services
- Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
- Yes
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
via lifts to all platforms and facilties, ticket office is also step free
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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