Station Facilities: Barlaston (BRT)
Current Station Information
Train services do not call at this station. Transport is provided by Bakers Coaches, calling at Orchard Place until further notice. Telephone Helpline 01782 522101.
Managed by London Midland
Station Road Barlaston Stoke on Trent Staffordshire
ST12 9DQ
Last changed: 13:05 on 29 Sep 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep BRT to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Unstaffed |
| Staffing Hours | Monday-Friday Closed Saturday Closed Sunday Closed |
| CCTV | No |
Information Systems ^ Top
| Service | Details |
|---|---|
| Help Point/Phone | Recorded information Emergency services |
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday Closed Saturday Closed Sunday Closed |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Telesales - Primary Phone Number | 08705 125 240 |
| Oyster PrePay | No |
| Penalty Fares | Penalty Fares do not apply when travelling from Barlaston station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Customer Service - Primary Phone Number | 0121 634 2040 |
| Customer Service - Address | London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB |
| Customer Service - Email Address | comments@londonmidland.com |
| Customer Service - Note | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| Left Luggage | No |
| Left Luggage - Note | None |
| Lost Property | No |
| Lost Property - Note | None |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | None |
| Waiting Rooms - Note |
|
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Barlaston station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Primary Phone Number | 0800 0924260 |
| Helpline - Fax Number | 0121 654 1234 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 707 8051 |
| Helpline - Address | London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB |
| Helpline - Email Address | comments@londonmidland.com |
| Helpline - Note |
Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website. |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday Closed Saturday Closed Sunday Closed |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | No |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
Taxi number displayed on useful information poster |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
None |
| Nearest Stations With More Facilities | Stoke-on-Trent, Stafford |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note |
Pick-up possible in street. |
| Disabled Parking | No |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | No |
| Location for Rail Replacement Services | In the event of engineering the bus/coach will collect from: Outside the station entrance. |
| Taxi Rank | No |
| Bus Services | No |
| Metro Services | No |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
