Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Cold drinks vending machine
Food vending machine -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops Hairdresser
Bury St Edmunds
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 23
- Accessible spaces
- 2
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.10
- Off peak rate
- £2.00
- Weekly rate
- £8.00
- Monthly rate
- £32.15
- Annual rate
- £ 397.85
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Stands,Lockers,Wheel Racks
- Sheltered cycle storage
- Yes
- Cycle storage location
- 6 Cycle stands and 2 lockers in the car park, plus 3 cycle stands on platform 1.
- Cycle storage spaces
- 11
- CCTV Coverage
- Yes
- Onward travel information
-
Bury St Edmunds is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 18:15
Saturday 06:50 - 17:30
Sunday 08:15 - 16:00
- Location
-
In the ticket hall adjacent to the ticket office window
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:30 - 00:30
Saturday 05:30 - 23:30
Sunday 05:30 - 00:30
- Customer help points
- Yes
-
Help points avaiable on the concourse, and on platforms 1 and 2.
- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute buses services stop at the Bus stop on station forecourt
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Cold drinks vending machine
Food vending machine - Shops
- Yes
- Type of shops available
- Hairdresser
- Toilets
- Yes
- Baby changing facilities
- Yes
- National key toilets
- Yes
- National key toilets location
-
During opening hours of the station shown above
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
via lift
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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