Basingstoke (BSK)

Managed by South Western Railway 

 
Basingstoke station
Station Hill
Basingstoke
Hampshire
RG21 5NB
 

Station facilities

  • Station seating facilities

    Station seating facilities yes

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note

    Outside station 

  • Tourist information office

  • Shops

    Shops
 
 

Basingstoke

Stations made easy

Route planning around the station including maps and platforms

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Station Message: Alert!

Car Park Improvement Works

We are pleased to announce that most of the car park improvement works have been completed, adding over 400 additional spaces.

Getting to and from the station

 

Bicycle parking

Compound,Wheel Racks
Storage sheltered
Yes
Storage location

Car park and platform 4

Storage spaces
170
Storage CCTV
Yes
Car Park
Bunion Place and North Yard
Note

Weekend Tickets available after 1200 noon Friday from the Ticket Office £6.00

Bunion Place and North Yard - Off Peak from 1300 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
1339  with 4 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£8.50
Off peak rate
£4.00
Saturday rate
£3.00
Sunday rate
£1.00
Weekly rate
£42.50
Monthly rate
£118.00
3 Monthly rate
£354.00
Annual rate
£1200.00

Bank Holiday £3.00 

CCTV Coverage
No
Car Park
Premium
Address
-
-
Note

Weekend ticket available after 1200 noon friday from the Ticket Office £6.00

Premium - Off Peak from 1100 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
30
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£12.00
Off peak rate
£6.00
Saturday rate
£3.00
Sunday rate
£1.00
Annual rate
£1500.00

Bank Holiday £3.00 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Outside Station Entrance 

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 21:30
Saturday 06:00 - 21:30
Sunday 07:00 - 21:30
Location

In the booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Customer Help points are located on every platform

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt, off Alencon Link

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes

Outside station 

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location
yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Basingstoke is fully accessible to wheelchair users. Lifts available 24 hours.

 
Wheelchairs available
Yes

Station Map

 
Station plan

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