Basildon (BSO)
Managed by c2c
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Drinks available at Station News.
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. -
Pay phone
Pay phone Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops "Station News" in the Booking Hall
Basildon
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Outside front of station
- Storage spaces
- 36
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
- Accessible taxis
-
Operated by local companies. Pre-booking advised.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Help points are located on each platform.
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Closed Christmas Day and Boxing Day
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday 09:00 - 16:00
Sunday 09:00 - 16:00
Christmas Day and Boxing Day: CLOSED
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Free c2c Wi-Fi
- Refreshment facilities
- Yes
-
Drinks available at Station News.
- Shops
- Yes
- Type of shops available
-
"Station News" in the Booking Hall
- Toilets
- Yes
- Toilets Location
- The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Located in booking hall. This can be accessed using a radar key.
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
Closed Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free access is available to both platforms via lifts
- Wheelchairs available
- No
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