Basildon (BSO)

Managed by c2c

 
Station Way
Basildon
Essex
SS16 5XY
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Basildon station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Basildon

Stations made easy

Route planning around the station including maps and platforms

Show [BSO] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes

Racks outside main entrance - 20 spaces

Sheltered cycle storage
Yes
Cycle storage location
station entrance
Car park
No
Taxi rank
Yes
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:15-22:00
Saturday 05:15-21:30
Sunday 06:15-22:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Booking Hall

Penalty fares
Penalty Fares apply to journeys from Basildon station when travelling with:
  • c2c

Accessibility and mobility access

Customer help points
Yes

On platforms, accessable via lifts


Staff help
Monday-Friday 06:00-21:00
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Operated by local companies. Pre- booking advised

Accessible public telephones
No
Accessible toilets
Yes

Key Available from Ticket Office

Step free access coverage
Whole station
Impaired mobility set down
Yes

Outside main entrance

Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:30-17:00
Left luggage
No
Lost property
Yes
Monday-Friday 09:00-17:00
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:15-22:00
Saturday 05:15-21:30
Sunday 06:15-22:00
CCTV
Within station

Station map

Station plan

Large station plan for Basildon

View larger version
Stations made easy
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