Basildon (BSO)

Managed by c2c 

 
Station Way
Basildon
Essex
SS16 5XY
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine
  • Toilets

    Toilets

    Located in booking hall 

  • Pay phone

    Pay phone Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops

    Located in booking hall 

 
 

Basildon

Stations made easy

Route planning around the station including maps and platforms

Show [BSO] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
Outside front of station
Cycle storage spaces
38
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.

Accessible taxis

Operated by local companies. Pre-booking advised.

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 20:00

Saturday 09:00 - 16:00

Sunday 09:00 - 16:00

Christmas Day and Boxing Day: CLOSED

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Buses pick up on Station Way. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. 

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Coins
Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Basildon station
Shops
Yes
Type of shops available

Located in booking hall 

Toilets
Yes
Toilets Location

Located in booking hall 

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Located in booking hall 

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access is available to both platforms via lifts

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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