Birmingham Snow Hill (BSW)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
Note Coffee kiosk Food outlet (Seating unavailable) -
ATM machine
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Toilets
Toilets The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shops
Birmingham Snow Hill
Getting to and from the station
- Car Park
Birmingham Snow Hill (Council Managed)- Operator
- Local Council
- Address
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- Opening hours
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30
Sunday 09:00 - 21:00
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
- Number of spaces
- 800 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £10.80
- Off peak rate
- £3.00
- Hourly rate
- £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
- 3 Monthly rate
- £851.00
- 6 Monthly rate
- £1683.00
- Annual rate
- £3003.00
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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BBs 0121 693 3333 TOA 0121 427 8888
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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At station front on Colmore Row.
- Metro
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The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:00 - 21:00
Friday 06:00 - 23:00
Saturday 07:00 - 23:00
Sunday 08:00 - 20:00
None
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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None
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Coffee kiosk Food outlet (Seating unavailable)
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
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Monday - Sunday 07:00 - 23:00
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Assisted travel
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If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.
- Wheelchairs available
- Yes
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