Birmingham Snow Hill (BSW)

Colmore Row
Birmingham
West Midlands
B3 2BJ

Station facilities

Station seating facilities

First Class lounge	No
Seating area	Yes
Waiting Rooms	Available
Note	There are heated waiting rooms on each platform, with seating available in both. There is also seating available on all platforms.
Women-only waiting room	No

Trolleys

Refreshments

Note	Coffee kiosk Food outlet (Seating unavailable)

ATM machine

ATM machine	No
Bureau de change	No

Toilets

Note

Note

Pay phone

Pay phone	Cards and coins

Internet

Public Wi-Fi	No
Note	Find WiFi Hotspots around Birmingham Snow Hill station
Web kiosk	No

Post box

Tourist information office

Tourist information office	No

Shops

Shops	Yes

Birmingham Snow Hill

Stations made easy

Route planning around the station including maps and platforms

Show [BSW] route

Station Message: Alert!

Work will commence on Monday 6 February on replacing the ticket office counter on the concourse. This will include a new microphone system and will become completely accessible, with the ability to raise and lower to the required height to meet the needs of our customers. As a result, the left hand window will be out of service for the majority of the week. The window on the right hand side will remain open. During this time, we will have additional ticket sellers available on the concourse at our busiest times. As always, our Ticket Machine will be available with staff nearby to help if you need it. We hope you'll see the benefits of the new window once the work is complete and thank you for your patience in the mean time.

Transport links

Connection time

5 minutes (minimum)

Car park

Yes

Birmingham Snow Hill (Council Managed) - 800 spaces

Monday-Saturday 06:00-23:30
Sunday 09:00-21:00
Monday-Friday 24 hours
Saturday 24 hours

The car park is owned and operated by the local council.

Motorcyles car park for £1 per day.

Local Council (Operator)

Charges: £2.50 evenings and Sundays off peak, £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours per hour, £9.70 daily, £795 (£625 Monday-Friday) three-monthly, £1,540 six-monthly, £2,750 (£2,175 Monday-Friday) annually

Taxi rank

Yes

BBs 0121 693 3333 TOA 0121 427 8888

Rail replacement

In the event of engineering the bus/coach will collect from: Bus Stop BG, at the front of the station on Colmore Row.

Bus services

Yes

Information to plan your onward journey is available in a printable format here

Onward travel

Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening

Monday-Friday 05:38-23:35
Saturday 06:07-23:40
Sunday 09:00-22:15

Self-service machines

Yes

Collect from counter

Yes

Collect from machine

Yes

A Ticket Vending Machine is available on the main concourse, by the Booking Office.

Penalty fares

Penalty Fares apply to journeys from Birmingham Snow Hill station when travelling with:

Chiltern Railways
London Midland

Parts of this station are within a Compulsory Ticket Area - you are not permitted to enter this area without a valid ticket, travel authority or platform ticket. The Compulsory Ticket Area will be clearly signed.

Accessibility and mobility access

Customer help points: Yes
Staff help: Monday-Friday 05:38-23:35
Saturday 06:07-23:40
Sunday 09:00-22:15
Accessible ticket machines: Yes
A Ticket Vending Machine is available on the station concourse, by the Booking Office.
Accessible ticket office counter: No
None
Induction loop: Yes
Ramp for train access: No
Accessible taxis: No
Accessible public telephones: No
None
Accessible toilets: Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
Step free access coverage: Whole station
Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.
Impaired mobility set down: Yes
At station front on Colmore Row.
Disabled parking: Yes - 6 spaces Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment: No
Wheelchairs: Yes
Ticket gates: No

General services information

Customer service: Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left luggage: No
None
Lost property: No
Contact the Customer Relations Department on 0121 634 2040 to trace property lost at this station
British Transport Police: 0800 40 50 40

Staffing

Staffing level: Part-time
Monday-Friday 05:38-23:35
Saturday 06:07-23:40
Sunday 09:00-22:15

Station map

Station plan: View larger version
Stations made easy: Show [BSW] route