Birmingham Snow Hill (BSW)
Managed by London Midland
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
Note Coffee kiosk Food outlet (Seating unavailable) -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
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Post box
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Tourist information office
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Shops
Shops
Birmingham Snow Hill
Getting to and from the station
- Car Park
Birmingham Snow Hill (Council Managed)- Operator
- Local Council
- Address
-
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-
- Opening hours
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30
Sunday 09:00 - 21:00
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
- Number of spaces
- 800 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £10.80
- Off peak rate
- £3.00
- Hourly rate
- £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
- 3 Monthly rate
- £851.00
- 6 Monthly rate
- £1683.00
- Annual rate
- £3003.00
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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BBs 0121 693 3333 TOA 0121 427 8888
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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At station front on Colmore Row.
- Metro
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The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:00 - 21:00
Friday 06:00 - 23:00
Saturday 07:00 - 23:00
Sunday 08:00 - 20:00
None
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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None
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
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Please visit londonmidland.com/thekey for Smartcard information.
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
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We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Coffee kiosk Food outlet (Seating unavailable)
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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A National Key Scheme/ Radar Key is available from station staff. If you wish to purchase your own key, contact Disability Rights UK on 020 7250 8191 or 8181; website: https://crm.disabilityrightsuk.org/ email: enquiries@disabilityrightsuk.org
- Waiting Rooms
- Yes
- Waiting rooms opening hours
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Monday - Sunday 07:00 - 23:00
Accessibility and mobility access
- Helpline Contact
- 0800 0924260
- Staff help available
- Yes
-
To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book. We recommend booking 24 hours in advance (you can book further in advance if you wish). We will always aim to assist customer whether you have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.
- Wheelchairs available
- Yes
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