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Station Facilities: Birmingham Snow Hill (BSW)
Managed by London Midland
Colmore Row Birmingham West Midlands
B3 2BJ
Last changed: 15:34 on 1 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep BSW to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 05:40-00:09 Saturday 06:13-00:16 Sunday 10:15-17:45 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 05:40-00:09 Saturday 06:13-00:16 Sunday 10:15-17:45 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Telesales - Primary Phone Number | 08705 125 240 |
| Oyster PrePay | No |
| Penalty Fares |
None |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Customer Service - Primary Phone Number | 0121 634 2040 |
| Customer Service - Address | London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB |
| Customer Service - Email Address | comments@londonmidland.com |
| Customer Service - Note | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| Left Luggage | No |
| Left Luggage - Note | None |
| Lost Property | No |
| Lost Property - Note | Contact the Customer Relations Department on 0121 634 2040 to trace property lost at this station |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note |
yes |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
None |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
None |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform. |
| Imparied Mobility Set Down | No |
| Imparied Mobility Set Down - Note |
At station front on Colmore Row. Free Birmingham Station Link (with local accessibility) between Snow Hill and New Street Station, running every 8 minutes between 0700 and 1800 Monday to Saturday. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 0 | ||||||||
| Cycle Storage Availability | No | ||||||||
| Car Park: Birmingham Snow Hill |
| ||||||||
| Location for Rail Replacement Services |
In the event of engineering the bus/coach will collect from: Colmore Row | ||||||||
| Taxi Rank | Yes | ||||||||
| Taxi Rank - Note |
BBs 0121 693 3333 TOA 0121 427 8888 | ||||||||
| Bus Services | Yes | ||||||||
| Metro Services | No | ||||||||
| Metro Services - Note |
Midland Metro Platform adjacent to Station for service to Wolverhampton | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |

