Last updated:Today at 15:02
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 15:01
Train companies affected:Avanti West Coast, London Northwestern Railway
Birmingham Snow Hill station, Colmore Row, Birmingham, West Midlands, B3 2BJ
None
Yes
Available
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Available
None
Yes
No
No
This station is fully staffed. Your assistance will be provided by station staff.
Yes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
Unavailable
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
Available
Available
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Available
None
Yes
Available
Available
Available
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are at least 0.9 metres wide
Available
Accessible taxis are not available
Available
At station front on Colmore Row.
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
This station is fully staffed. Your assistance will be provided by station staff.
Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There are Help Points
Available
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
Available
Available
Available
There is sheltered waiting
863 spaces
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Available
At station front on Colmore Row.
Yes
Parking charges apply
Available
Coffee kiosk Food outlet (Seating unavailable)
Available
No
0 spaces
The nearest station with cycle storage is Birmingham Moor Street.
No
No
There are no accessible cycle facilities but there is charging facilities
There is a help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement vehicles will operate from Bus Stop SH4 on Livery Street.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
BBs 0121 693 3333 TOA 0121 427 8888
Information to plan your onward journey is available in a printable format here
The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk
Your guide to the station and its services
(external link, opens in a new tab)Local information when you arrive at the station
PDF (5.5MB)
(download link)