Braintree Freeport (BTP)

Managed by Greater Anglia

 
Chapel Hill Retail Park
Braintree
CM77 8YH
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Braintree Freeport station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    High street shops
 
 

Braintree Freeport

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Route planning around the station including maps and platforms

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Transport links

Connection time
5 minutes (minimum)
Car park
No
Taxi rank
No
Rail replacement
Substitute buses services stop at bus stop just past Pizza Express
Bus services
No
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
No
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
On the platform
Penalty fares
Penalty Fares apply to journeys from Braintree Freeport station when travelling with:
  • Greater Anglia

Accessibility and mobility access

Customer help points
No
Staff help
No
Accessible ticket machines
Yes
Accessible ticket office counter
No
Induction loop
No
Ramp for train access
No
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
unstaffed
Monday-Friday Closed
Saturday Closed
Sunday Closed

Station map

Station plan

Large station plan for Braintree Freeport

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