Burgess Hill (BUG)

Managed by Southern

 
Station Road
Burgess Hill
RH15 9DG
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note

    Metal seats under platform roof on both platforms.

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Coffee shop

  • ATM machine

    ATM machine Yes
    Notes

    Located by the ticket office
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around Burgess Hill station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Burgess Hill

Stations made easy

Route planning around the station including maps and platforms

Show [BUG] route

 

Transport links

Connection time
minutes (minimum)
Car park
Yes
Taxi rank
To be confirmed by station operator
Rail replacement maps
View location map for rail replacement services
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Saturday 06:30-13:05
Sunday 09:00-16:35
Monday-Friday 06:10-19:35
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Located in the booking hall

Penalty fares

Penalty Fares apply to journeys from Burgess Hill station when travelling with:

  • Southern Railway
  • First Capital Connect

Accessibility and mobility access

Customer help points
No

 


Staff help
Monday-Friday 06:00-22:00
Saturday 06:00-22:00
Sunday 07:00-22:00
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel
Accessible taxis
Yes

For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Level access to each platform from car parks via moderate ramps.  Access between platforms via street - steep in places. 

Impaired mobility set down
Yes

In Car Park

Disabled parking
Yes - 5 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No

1 machine

Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
No

Call Customer Services 08451 272920

Left luggage
No

Call Customer Services 08451 272920

Lost property
No

Call Customer Services 08451 272920

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 06:00-22:00
Sunday 07:00-22:00

Station map

Station plan

Large station plan for Burgess Hill

View larger version
Stations made easy
Show [BUG] route

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