Last updated:Today at 20:04
Train companies affected:Greater Anglia
Last updated:Today at 19:55
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 16:26
Train companies affected:National Rail
Butlers Lane station, Butlers Lane, Four Oaks, West Midlands, B74 4RT
Yes
Unavailable
Unavailable
staff will come out
Yes
No
No
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
Both platforms
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Butlers Lane is acredited by the Secure Station Scheme**
Unavailable
Unavailable
No
Help Points are available inside and outside this station
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Unavailable
Unavailable
Unavailable
staff will come out
Yes
Available
Unavailable
Available
The waiting room will be unavailable when the station is unstaffed.
Available
Available
Public telephones are not accessible
There are tactile warnings on all platforms
Available
Accessible taxis are not available
Unavailable
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
Both platforms
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are available inside and outside this station
Unavailable
N/A
Unavailable
Unavailable
Available
The waiting room will be unavailable when the station is unstaffed.
Available
There is sheltered waiting
Unavailable
Yes
Available
Public telephones are not accessible
0 spaces
No
No
There are no cycle hire facilities at this station
Rail replacement vehicles will operate from the public service bus stops on A5127 Lichfield Road, outside The Butlers Arms.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Sutton Radio 0121 311 1113 Parkers 0121 355 6969
Information to plan your onward journey is available in a printable format here