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Last updated:Today at 21:28
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 11:42
Train companies affected:National Rail

Burton-on-Trent (BUT)

Burton-on-Trent station, Borough Road, Burton-on-Trent, Staffordshire, DE14 2DA

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 28 March 2024, 21:57

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 19:30
  • Opening Hours Saturday: 06:10 - 19:30
  • Opening Hours Sunday: 10:00 - 18:30
Location

On the station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Top up your Smartcard at either the Ticket Office or Ticket Vending Machine

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Announcements
  • Arrival Screens
  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:45 - 23:55
  • Information Services Opening Times Saturday: 05:45 - 23:55
  • Information Services Opening Times Sunday: 08:10 - 23:59

Staff Help Available

  • Staff Help Available Monday to Friday: 05:45 - 23:55
  • Staff Help Available Saturday: 05:45 - 23:55
  • Staff Help Available Sunday: 08:10 - 12:00

 Assistance is provided from 5.45am until 11.55pm

Customer Help Points

Yes

none

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B

This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. 

This station has tactile paving at the edge of each platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:10 - 19:30
  • Waiting rooms Saturday: 06:10 - 19:30
  • Waiting rooms Sunday: 11:00 - 18:30

The waiting room opens at 6.00am and closes at 11.00pm


Seating area

Yes

Accessible public telephones

Yes

None

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Taxi number displayed on Useful Information Poster.

Impaired mobility set down/pick-up point

No

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:45 - 23:55
  • Staff help available Saturday: 05:45 - 23:55
  • Staff help available Sunday: 08:10 - 12:00

 Assistance is provided from 5.45am until 11.55pm

Customer Help Points and Meeting Point

Yes

none

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:10 - 19:30
  • Waiting Rooms Saturday: 06:10 - 19:30
  • Waiting Rooms Sunday: 11:00 - 18:30

The waiting room opens at 6.00am and closes at 11.00pm


Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

157 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.50
  • Rate on Saturday £3.00
  • Rate on Sunday £3.00
  • Rate per week £14.00
  • Rate per month £45.00
  • Rate per 3 months £122.00
  • Rate per year £450.00

Notes

£1.50 Evening fare valid 1800 - 0230

£4.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

None

Bicycle Storage

Spaces

38 spaces

Type of Storage

Stands

Location

on the platform under the bridge

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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