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Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 01:28
Train companies affected:National Rail

Birchwood (BWD)

Birchwood station, Dewhurst Road, Birchwood, Cheshire, WA3 7PU

Live trains

Radio buttons live-trains-finder-type

Station Information

Lift status

Updated: 29 March 2024, 09:17

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:10 - 22:00
  • Opening Hours Sunday: 08:10 - 22:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:10 - 22:00
  • Staff Help Available Sunday: 08:10 - 22:00

Customer Help Points

Yes

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Scooter Friendly Station

  • Please note there are no tactile pavings at this station

Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

Not Specified

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:10 - 22:00
  • Staff help available Sunday: 08:10 - 22:00
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

These toilets are available during booking office opening hours

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Seating Area

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Refreshment Facilities

No

Shops

Yes

News agent

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands & Racks

Location

Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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