Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Berwick-upon-Tweed
Getting to and from the station
- Car Park
Council Car Park- Operator
- Local Council
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 150
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Berwick is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
- Impaired mobility set down / pick up points available
- Yes
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 18:30
Saturday 06:45 - 18:15
Sunday 09:45 - 18:15
- Location
-
Outside the travel centre entrance.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday 05:30 - 22:45
Friday 05:30 - 23:45
Saturday 06:20 - 22:00
Sunday 09:00 - 23:00
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Friday 09:00 - 16:00
- 01302 362175
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement Coaches leave from the front of the station.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
- First class Lounge location
-
Located
Platform 2
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers
Facilities
Unisex Toilet, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/water/ biscuits
Wi-Fi
Yes
Showers
No
- First class Lounge opening hours
- Refreshment facilities
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lift available from station forecourt to platforms 1 & 2.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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