Station facilities
-
Station seating facilities
First Class lounge Yes Located
Platform 2
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers
Facilities
Unisex Toilet, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/water/ biscuits
Wi-Fi
Yes
Showers
No
Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Berwick-upon-Tweed
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
10 stands accommodating 20 cycles
- Sheltered cycle storage
- No
- Cycle storage location
-
front left hand side
- Car park
-
Yes
Council Car Park - 150 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
The car park is owned and operated by the local council.
Local Council (Operator)
- Taxi rank
-
Yes
Berwick is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
- Rail replacement
-
Rail Replacement Coaches leave from the front of the station.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:45-18:30
Saturday 06:45-18:15
Sunday 09:45-18:15
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Outside the travel centre entrance.
- Penalty fares
-
Penalty Fares do not apply when travelling from Berwick-upon-Tweed station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 06:00-22:45
Saturday 06:00-22:45
Sunday 09:00-22:45
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
- Step free access coverage
- Whole station
Lift available from station forecourt to platforms 1 & 2.
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-16:00Located at Newark North Gate station. Lost property handed in/found is kept for 48hours at the station before going to Newark
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday, Tuesday, Wednesday, Thursday 05:30-22:45
Friday 05:30-23:45
Saturday 06:20-22:00
Sunday 09:00-23:00
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [BWK] route
Find another station
You are here:
- Home
- Stations & on train
- Station Facilities for Berwick-upon-Tweed
