Berwick-upon-Tweed (BWK)

Managed by East Coast 

 
Railway Street
Berwick on Tweed
TD15 1NF
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Berwick-upon-Tweed

Stations made easy

Route planning around the station including maps and platforms

Show [BWK] route

 

Getting to and from the station

 
Car Park
Council Car Park
Operator
Local Council
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
150
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
front left hand side
Cycle storage spaces
12

6 stands accommodating 12 cycles

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Berwick is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 18:30
Saturday 06:45 - 15:15
Sunday 09:45 - 16:20
Location

Outside the travel centre entrance.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday 05:30 - 22:45
Friday 05:30 - 23:45
Saturday 06:20 - 22:00
Sunday 09:00 - 23:00
 
Customer help points
No
Lost Property
Yes
Monday - Friday 09:00 - 16:00
01302 362175
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Rail Replacement Coaches leave from the front of the station.

Facilities

 
ATM Machine
Yes
First class Lounge
Yes

Located

Platform 2

Please note that dogs are not permitted into our lounges, other than those needed for disabled assistance.

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route
  • Any East Coast First Class packages
  • Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer

Restricted tickets

  • All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
  • All tickets with Weekend First supplements.
  • All First Class tickets valid only on other train operators, including ScotRail Sleepers

Facilities

Unisex Toilet, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/water/ biscuits

Wi-Fi

Yes

Showers

No

First class Lounge opening hours
Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lift available from station forecourt to platforms 1 & 2.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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