Berney Arms (BYA)
Berney Arms station, [no road access], Norfolk, NR30 1SB
Berney Arms receives a very limited train service so please check timetables and journey planners before travelling to or from this station. Customers should be aware that the station itself is only accessible by boat or by walking a considerable distance off-road and across fields, so it is not advisable to use this station if you use a wheelchair or a mobility scooter. The nearest station with a more frequent service is Great Yarmouth.
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
Staff Help Available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using the Help Point at this station
Assistance meeting point is on the platform.
Customer Help Points
Yes
Help points can be found at the following location(s):
On the single platform, just beyond the ramped entrance but before the two station signs
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
No
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are only made visually
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Berney Arms receives a very limited train service so please check timetables and journey planners before travelling to or from this station. Customers should be aware that the station itself is only accessible by boat or by walking a considerable distance off-road and across fields, so it is not advisable to use this station if you use a wheelchair or a mobility scooter. The nearest station with a more frequent service is Great Yarmouth.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using the Help Point at this station
Assistance meeting point is on the platform.
Customer Help Points
Yes
Help points can be found at the following location(s):
On the single platform, just beyond the ramped entrance but before the two station signs
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
There are two cycle stands on the single platform at the far end, furthest from the station entrance.
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.
