Last updated:Today at 17:58
Train companies affected:Avanti West Coast, London Northwestern Railway
Bentley (South Yorkshire) (BYK)
Bentley station, Church Street, Bentley, South Yorkshire, DN5 0BE
Station Information
Ticket Office
Opening Hours
Available
unstaffed
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
Unavailable
Customer Help Points
Yes
Platforms 1&2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Station is unstaffed
However no access problems for disabled or wheelchair users as the access to the platforms is via ramped access. Access to one of the platforms is via a level crossing and step free access from the car park to the station entrance.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Toilet Pod in the car park on platform 2 side.
Waiting rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
step free access from the car park
Accessible spaces
Not Specified
Impaired mobility set-down/ pick-up point note
Pick up and drop off area deemed not adequate.
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is seating/waiting under an open-sided shelter
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is partially covered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
Zero
Minimum seating provision
This drop-off and/pick-up point is sheltered with no seating
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Platforms 1&2
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Available
Toilet Pod in the car park on platform 2 side.
Baby Changing
Available
Pod in the car park on platform 2 side.
Waiting Rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating Area
Unavailable
Sheltered waiting area
There is sheltered waiting
Impaired mobility set down/pick up points available
Available
step free access from the car park
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
Within Car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off opposite the entrance to the Station Car Park.
Information to plan your onward journey is available in a printable format here
Not available at this station.
